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SUNKISS MASSAGE SPA

PRIVACY POLICY

PRIVACY POLICY

Privacy Policy for Sunkiss Massage Spa
 
Effective Date: October 14, 2025
Sunkiss Massage Spa ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, and share your personal information.
 
1. Information We Collect
 
We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Information"). The types of Personal Information we may collect include:
Category of InformationExamples of Data CollectedPurpose of Collection
Contact and Identification DataName, address, phone number, email address.To book, confirm, and remind you of appointments; to contact you regarding services or promotions (with consent); to process purchases.
Health and Wellness DataHealth history, allergies, medications, areas of pain, notes related to services received.To ensure the safety and effectiveness of massage and spa services; as required by local professional licensing and regulations.
Financial and Transaction DataPayment card details, purchase history, gift card redemptions.To process payments for services and products. (Note: We use third-party payment processors and do not store sensitive credit card information on our servers).
Website Usage DataIP address, browser type, pages visited, time spent on the website.To analyze website traffic, improve our online services, and manage our online booking systems.
CommunicationsCorrespondence via email, text, or social media.To respond to inquiries and provide customer support.
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2. How We Collect Your Information
 
We collect Personal Information from the following sources:

  • Directly from you: When you book an appointment (in-person, online, or by phone), fill out an intake or consent form, sign up for our mailing list, make a purchase, or communicate with us.

  • Automatically: When you visit our website, through the use of cookies and similar tracking technologies.

  • From Third-Party Service Providers: From online booking platforms or payment processors used to facilitate our services.

 
3. How We Use Your Information
 
We use your Personal Information for the following business purposes:

  • To Provide Services: To deliver the massage, spa, and wellness services you request in a safe and customized manner.

  • Account Management: To manage your appointments, membership, and purchase history.

  • Communication: To send appointment confirmations, reminders, and updates.

  • Marketing (with consent): To send promotional offers, newsletters, and information about new services, from which you can opt-out at any time.

  • Legal Compliance: To comply with legal or regulatory obligations, such as maintaining client records required by professional or health standards.

  • Improvement: To analyze service usage and client feedback to improve our spa's offerings and operations.

 
4. Disclosure of Your Information
 
We do not sell your Personal Information. We may disclose your information to the following parties when necessary for business operations:

  • Service Providers: Third-party companies that perform services on our behalf, such as online booking systems, payment processors, and marketing platforms. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

  • Legal and Regulatory: When required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

  • Business Transfer: In connection with a merger, acquisition, or sale of assets, where customer information is typically one of the transferred assets.

 
5. Data Security
 
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. This includes securing physical files and using secure online systems for digital records. However, no electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your Personal Information.
 
6. Your Rights and Choices
 
Depending on your location, you may have the right to:

  • Access/Review: Request a copy of the Personal Information we hold about you.

  • Correction/Update: Request that we correct or update your Personal Information.

  • Withdraw Consent: Withdraw your consent to receive marketing emails at any time by clicking the "unsubscribe" link in the email or by contacting us.

  • Deletion: Request that we delete certain Personal Information (subject to our legal obligations to retain records).

 
7. Changes to Our Privacy Policy
 
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically.
 
8. Contact Information
 
If you have questions or comments about this Privacy Policy or our privacy practices, please contact us at:
Sunkiss Massage Spa Attention: Privacy Officer Address: [Insert Spa's Physical Address] Phone: [Insert Spa's Phone Number] Email: [Insert Spa's Privacy or General Email Address]

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